Got this little surprise in my eggs today- my girlfriend cringes but it reassures me, chickens have actually been somewhere near my eggs, I quite like the idea that they might put the feather in to convince the consumer that it was free range. Conversely Jo likes the folded corners on toilet paper- it reassures her that someone has been and cleaned, it creeps me out a little that someone might be watching me... Anyway both are nice examples of something which I believe is reffered to as 'service envy'- a phrase qoined by the people at live|work